Conflict,
Negotiation, and Collaboration
Friday,
October 28, 2005, 10:30-4:00
Arthur Levitt Executive Seminar Room
New York State City/County Management Association
Rockefeller College of Public Affairs and Policy
University at Albany, SUNY
Critical to the
success of local government leaders is the ability to develop collaborative
arrangements with multiple parties -- even in the context of existing and
escalating conflicts -- and to negotiate mutual agreements.
Conflict
is an expression of dissatisfaction or disagreement with an interaction,
process, product, or service. Negotiation is an interpersonal
decision-making process by which two or more people agree how to allocate
scarce resources. Collaboration is a process through which parties
who see different aspects of a problem can constructively explore their
difference and search for solutions that go beyond their own limited vision
of what is possible.*
In this session
we will explore responses to organizational and multiparty conflict through
conflict management systems, negotiation, and collaboration.
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 Sandy Schuman has been helping
organizations work more effectively to solve complex problems and make
critical decisions for more than thirty years. He facilitates problem-solving
and decision-making processes for a wide variety of public management and
policy issues and provides training in group facilitation, decision making,
systems thinking, conflict management systems, public involvement, information
management, and organizational storytelling. Sandy is a Research Associate of
the Center for Policy Research,
University at Albany, SUNY and president of Executive
Decision Services LLC. He moderates the Electronic Discussion on
Group Facilitation and is the Editor of The IAF Handbook of Group Facilitation,
Group
Facilitation: A Research and Applications Journal, and the
forthcoming book, Creating a Culture of Collaboration. He is qualified
on the US Institute for Environmental Conflict
Resolution National Roster of Environmental Dispute Resolution and
Consensus Building Professionals and Sub-Roster of Transportation
Mediators and Facilitators and the US
Postal Service Roster of REDRESS® Mediators.
Sandy gained
extensive experience in local, state and federal government while working
with the New York State Energy Office and New York State Sea Grant/
Cooperative Extension. Sandy holds a PhD in organization behavior from the
University at Albany, SUNY, where he also earned his MPA, and a BS in natural
resources management from Cornell University.
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